Best special offers every week 40% Off! Free delivery time

Discover beautifully crafted jewellery at Shree Jain Jewellers, made to add shine to your everyday and special moments.

Best special offers every week at Shree Jain Jewellers! with free delivery every time.

Wishlist
Cart

Rs. 0.00
01

Return Policy

We want you to feel confident about your jewellery purchase. Eligible online purchases may be returned within *7 days of delivery*, subject to the conditions mentioned below.

Return Eligibility
A product may be eligible for return when:
The return request is raised within 7 days of delivery.

  • The jewellery is unused and in its original condition.
  • The product has not been altered, resized, engraved or damaged.
  • The original invoice is available.
    Original packaging, tags, certificates and other accompanying documents are returned with the product.
  • The product successfully passes our quality and authenticity inspection.

Products That May Not Be Eligible for Return
Returns may not be applicable to:

  • Customized or made-to-order jewellery.
  • Personalized or engraved jewellery.
  • Jewellery resized or altered specifically for the customer.
  • Products damaged or showing signs of use.
  • Products purchased under specific promotional conditions where a different return policy has been mentioned.

Return & Refund Process
Once we receive the returned product, our team will inspect the jewellery to verify its condition, authenticity and accompanying documentation.
After successful verification, the eligible refund will be processed according to the applicable payment method and refund terms.
Refund timelines may vary depending on the payment gateway, bank or payment service provider.

02

Shipping Policy

We understand that safe delivery is an important part of buying jewellery online. At Shree Jain Jewellers, we take appropriate care to ensure that your jewellery reaches you safely and securely.

Delivery Across India
Eligible online jewellery orders can be delivered across India.
Shipping availability and delivery timelines may depend on the product, delivery location and order requirements.

Secure Packaging
Every jewellery order is carefully packed before dispatch. Depending on the nature and value of the order, appropriate protective and secure packaging measures are used.

Order Processing
After an order is placed, our team may verify the order and product details before preparing it for dispatch.
Ready-to-ship products may be processed faster, while customized, personalized or made-to-order jewellery may require additional preparation time.

Delivery Timeline
Delivery timelines can vary depending on:

  • Product availability.
  • Product preparation requirements.
  • Customization or personalization.
  • Delivery location.
  • Courier availability.
  • Festivals, holidays and unforeseen circumstances.

The applicable estimated delivery timeline will be communicated wherever required.

03

Privacy Policy

At Shree Jain Jewellers, we respect your privacy and understand the importance of protecting your personal information.
This Privacy Policy explains how information may be collected, used and protected when you visit our website, contact us, create an account or purchase jewellery online.

Information We May Collect
Depending on your interaction with our website, we may collect:

  • Name and contact details.
  • Mobile number and email address.
  • Billing and shipping information.
  • Order and transaction details.
  • Information provided during customer support interactions.
  • Website usage and browsing information.

How We Use Your Information
Your information may be used to:

  • Process and deliver your orders.
  • Confirm purchases and payments.
  • Provide order and delivery updates.
  • Respond to enquiries and customer-support requests.
  • Improve our website, products and services.
  • Maintain transaction and business records.
  • Help prevent unauthorized or fraudulent transactions.

    Protection of Information
    We take reasonable measures to protect customer information from unauthorized access, misuse, alteration or disclosure.
    However, no internet-based system can be guaranteed to be completely secure.
04

Terms and Conditions

By accessing the Shree Jain Jewellers website, browsing our products or placing an order, you agree to the following Terms & Conditions.

Product Information
We make reasonable efforts to provide accurate product descriptions, images, weights, specifications and other information.
Minor variations may occur due to photography, lighting, screen settings, handcrafted finishing and the nature of jewellery manufacturing.

Pricing
Jewellery prices may vary based on applicable gold, silver and diamond rates, product specifications, making charges, taxes and other applicable costs.
The price applicable to your purchase will be the price displayed at the time of order confirmation, subject to applicable terms.

Intellectual Property
Website content, including photographs, graphics, logos, product descriptions, designs, text and branding, is owned by or licensed to Shree Jain Jewellers. Such content may not be copied, reproduced, modified or used without prior permission.

05

Lifetime Exchange Policy

At Shree Jain Jewellers, we understand that your jewellery preferences can change over time. Our *Lifetime Exchange Policy* gives eligible customers the opportunity to exchange their jewellery for another piece, subject to the applicable product terms and valuation.

Transparent Valuation
The value of jewellery presented for exchange may depend on factors including:

  • Applicable metal purity.
  • Eligible metal weight.
  • Prevailing market rates.
  • Product condition.
  • Diamond or gemstone characteristics, where applicable.
  • Applicable deductions, charges or other product-specific terms.

Exchange Process
The general exchange process includes:
1. Bring the jewellery to our store or contact our team as applicable.
2. Provide the original purchase invoice or available purchase documentation.
3. Our team will inspect and verify the jewellery.
4. The applicable exchange value will be determined.
5. The value can be adjusted against the new jewellery purchase, with any applicable difference payable by the customer.

Important
Lifetime Exchange is subject to *product eligibility, verification and the applicable valuation terms at the time of exchange*.
Customers can contact our team to understand the applicable exchange value and conditions before proceeding.

06

Lifetime Buyback Promise

At Shree Jain Jewellers, we believe the value of a trusted jewellery relationship should continue beyond the original purchase.
Our *Lifetime Buyback Promise* allows eligible customers to approach us in the future for the buyback of eligible *gold, diamond and silver jewellery*, subject to the applicable product terms and valuation process.

Buyback Process
To initiate a buyback:
1. Bring the jewellery to our store or contact our team as applicable.
2. Provide the original invoice or available purchase documentation.
3. Our team will inspect and verify the jewellery.
4. The applicable buyback value will be calculated.
5. The transaction will be completed according to the applicable terms.

Important
Lifetime Buyback does not mean that jewellery will necessarily be repurchased at its original purchase price.
The final value depends on the *product, purity, eligible weight, prevailing market rates, condition and applicable terms* at the time of buyback.
We aim to explain the applicable valuation clearly before completing the transaction.

Our Commitment
At Shree Jain Jewellers, our policies are designed around one simple principle *make jewellery buying clear, comfortable and trustworthy.*

Whether you choose *gold, diamond or silver jewellery*, shop online or visit us in person, we remain committed to providing transparent information, quality products and dependable customer support.

*Shree Jain Jewellers - Trusted Jewellery. Transparent Policies. Lasting Relationships.*
Back to top