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View compareFrequently Asked Questions
Everything you need to know about our Gold, Diamond & Silver jewellery, from purity and pricing to care, exchange and customisation.
What types of jewellery do you offer?
We offer a wide collection of gold, diamond and silver jewellery, including necklaces, chains, earrings, rings, bangles, bracelets, pendants and other pieces for everyday wear, weddings, festivals and special occasions.
What gold purity options are available?
Our gold jewellery is available in different purities depending on the design, including 22K, 20K and 18K gold. The purity and hallmark details applicable to each product are shared with the customer before purchase.
Is your gold jewellery BIS hallmarked?
Yes. Eligible gold jewellery is BIS hallmarked as per applicable standards. Customers can check the hallmark and purity details of the jewellery before completing their purchase.
How can I check the purity of gold jewellery?
Gold purity is indicated through the applicable BIS hallmark/purity information. Our jewellery experts can also explain the purity, weight and other product details at the time of purchase.
Do you sell certified diamond jewellery?
Yes. Certification availability depends on the particular diamond jewellery piece. Where applicable, we provide the relevant diamond grading or certification document along with the product.
What should I look for when buying a diamond?
Important factors include the 4Cs - Cut, Colour, Clarity and Carat Weight. Our team can help you understand these factors and select a diamond according to your preferred design and budget.
How is the price of gold jewellery calculated?
The final price may include the gold value based on weight and purity, making charges, diamond/stone value, applicable taxes and other relevant components. A detailed price breakdown is provided at the time of purchase.
Are making charges included in the jewellery price?
Making charges are generally applicable to jewellery and may vary depending on the design, craftsmanship, manufacturing process and product type. Our team will explain the applicable charges before billing.
Can I customise my jewellery?
Yes. We can assist with custom jewellery requirements, subject to design and production feasibility. You can discuss your preferred design, metal, size, stones and budget with our jewellery experts.
Can I bring my own jewellery design for customization?
Yes. You can discuss your preferred design or share a reference with our team. We can guide you regarding the design, material, approximate weight, production possibilities and estimated cost.
Do you offer jewellery for weddings and bridal occasions?
Yes. We offer jewellery suitable for engagements, weddings, bridal looks, anniversaries, festivals and other celebrations, with both traditional and contemporary designs.
Do you sell silver jewellery?
Yes. We offer a selection of silver ornaments and jewellery, subject to the collection available at the store. Our team can provide details regarding the product's purity, weight and pricing.
Do you offer jewellery exchange?
Yes, exchange facilities may be available depending on the product, purity, condition and our prevailing store policy. The value of old jewellery and the terms applicable to the exchange will be explained before the transaction.
Can I exchange old gold jewellery for new jewellery?
Yes. You may be able to exchange eligible old gold jewellery for a new piece. Our experts can evaluate the jewellery and explain the valuation, deductions and additional amount payable, if applicable.
Can I see the jewellery in person before purchasing?
Absolutely. We encourage customers to visit our store and personally view the jewellery before making a purchase. Our team can help you compare designs, understand product details and select jewellery according to your occasion and budget.
Do you provide jewellery packaging and gift options?
Yes. Jewellery purchases are provided with appropriate packaging. Gift packaging and special arrangements may also be available depending on the product and occasion.
How can I contact or visit your jewellery store?
You can contact us through the phone number, WhatsApp or contact details provided on our website. You are also welcome to visit our store to explore our Gold, Diamond and Silver collections and speak with our jewellery experts.
What payment methods do you accept?
Payment options may include cash, bank transfer, UPI and other available digital payment methods, subject to applicable transaction and legal limits. Please contact our store for the currently available payment options.
