Privacy & Policies

Shree Jain Jewellers - Policies

At Shree Jain Jewellers, we are committed to providing a safe, transparent, and trusted jewellery shopping experience for customers across India and worldwide. Whether you want to Buy Gold Jewellery Online, explore Diamond Jewellery Designs for Women, or browse the latest 22K Gold Necklace Designs, our policies ensure complete clarity, fairness, and customer satisfaction.

Our policy framework covers everything - from order processing to returns, payments, hallmarking standards, and privacy protection. Please read the detailed guidelines below to understand how we maintain trust, authenticity, and seamless service in every purchase.

1. Shipping & Delivery Policy

We aim to deliver your favourite jewellery safely and on time, whether it’s Engagement Diamond Rings Online, Pure Silver Anklets Online, or Bridal Diamond Jewellery Sets.

Shipping Highlights

• Pan-India delivery with trusted logistics partners.
  

• Fully insured shipments until the order reaches your doorstep.
  

• Real-time tracking available for all orders.
  

• Dispatch time: 2–7 business days depending on product type.
  

• International shipping available on selected products.
  
  

Delivery Guidelines

Delivery timelines may vary for customized pieces such as:

• Certified Diamond Rings (India)
  

• 22K Gold Necklace Designs
  

• Gold Bangles Designs Latest
  
  

2. Return, Exchange & Refund Policy

Your satisfaction matters. If you're not completely happy with your online purchase, we offer a smooth return and exchange process.

You Can Request:

7-Day Returns on unused, undamaged items.

Exchange/Buyback as per current market rates for:

• Gold items

• Certified diamonds

• Silver jewellery
  

Non-Returnable Items

• Customized or engraved jewellery
  

• Personalized diamond engagement rings
  

• Orders under special promotions
  

Refund Timeline

• Refunds are initiated within 7–10 working days after verification.
  

3. Payment Policy

We offer secure payment options to make buying jewellery online easier than ever.

Available Payment Methods

• Credit/Debit Cards

• UPI & Net Banking
  

• Wallet Payments
  

• EMI on selected banks
  

• Cash on Delivery (on eligible orders)
  

All payments are secured with SSL encryption to protect your financial data.

4. Warranty & Authenticity Policy

Every jewellery piece at Shree Jain Jewellers comes with guaranteed purity and certification.

Our Commitments

• Hallmarked 22K Gold Jewellery compliant with BIS standards.
  

• 100% Certified Diamonds with transparent pricing.
  

• Sterling 92.5 Silver Jewellery Online India guaranteed purity.
  

• Lifetime service on selected jewellery pieces.
  

You Will Receive

• Original invoice
  

• Purity certificate
  

• Diamond authenticity certificate (if applicable)
  

5. Cancellation Policy

We understand that plans can change. You can cancel your order if it has not been shipped.

Cancellation Terms

• Full refund for prepaid orders cancelled before dispatch.
  

• No cancellation allowed for:
  

• Customized jewellery
  

• Personalized gifts
  

• Engraved diamond rings
  

6. Privacy Policy

Your privacy is our priority. We ensure strict data confidentiality across all platforms.

What We Collect

• Name, address, contact details
  

• Payment information (securely encrypted)
  

• Browsing preferences to enhance your shopping experience
  

What We Never Share

• Personal or financial data with third-party marketers
  

• Sensitive personal information without consent
  

Our system follows the latest data protection norms to keep your jewellery shopping experience safe and secure.

7. Exchange & Buyback Policy

We offer competitive and transparent buyback options.

Gold Jewellery

• Based on current market rate
  

• Deduction for making charges (if applicable)
  

Diamond Jewellery

• Buyback based on existing diamond certificate
  

• Exchange offers available on selected designs
  

Silver Jewellery

• Simple and easy exchange process
  

• Valid for items such as:
  

• Pure Silver Anklets Online
  

• 92.5 Silver Bracelets, Rings & Gifts
  

8. Repair & Resizing Policy

To ensure lifetime comfort and usage, we provide affordable repair and resizing services.

Services Include

• Ring resizing
  

• Diamond/stone tightening
  

• Polishing & cleaning
  

• Chain/bracelet repair
  

9. Custom Jewellery Policy

Looking for tailor-made Diamond Engagement Rings in India or Lightweight Gold Earrings for Daily Use?

Custom Orders Include

• 3D design previews
  

• GIA/IGI certified diamonds
  

• Skilled craftsmanship
  

• Defined delivery timeline
  

Custom pieces are non-returnable but eligible for repair services.

Trending Reasons to Trust Shree Jain Jewellers

• 100% Hallmarked Gold & Certified Diamonds
  

• Trending Diamond Jewellery Designs for Women
  

• Stunning 22K Gold Necklace Designs for weddings
  

• Stylish Silver Jewellery Online India for everyday wear
  

• Advanced packaging with tamper-proof seals
  

• Trusted by customers across India for over a decade